Employer Relations Scorecard Results

Your results are displayed below under three areas, Planning, Programs & Services, and Performance along with average scores for each of the 9 success drivers.

Name: Luke Balbirnie

Planning

1. Clarity + Commitment -10 40
 
Employer relations goals and objectives align with departmental direction1
Employer relations team is clear about how they support the goals & objectives2
Employer relations is embedded in department’s strategic plan3
Department leader understands and communicates how employer relations supports student success4
2. Lead Generation + Business Development-18 30
 
Data from employer activities and job postings is gathered to support planning and decision-making5
Target markets identified based on school programs and the labor market6
Employer outreach plan articulated, executed and analyzed annually7
3. Marketing + Communications -44 50
 
Promotional materials for employers are informative and engaging8
Appropriate tools are used to promote services to employers (social media, emails, posters, displays)9
Employers are aware of the breadth of services available10
Communications with employers are timely, responsive, and reinforce a positive experience9
Website is user friendly and informative for employers8

Programs & Services

4. Programs, Events + Services -22 40
 
Programs, events and services for employers meet their needs7
Employers optimize use of programs, events and services6
Recruitment programs and events attract the right students5
Recruitment programs and events attract sufficient numbers of students4
5. Employer Experience -11 50
 
Relationships with employer partners are consultative3
Employer relations team is a trusted source of information/advice for employers2
Employers’ accomplishments are recognized and celebrated1
In person experiences for employers are consistently positive (respectful, responsive, personalized, accessible)2
Online experiences (web, job posting, CRM) for employers are consistently positive (user friendly, simplified, personalized, accessible)3
6. Student + Campus Connections -30 50
 
Skills & knowledge developed by students through academic programs is understood by employer relations team and communicated to employers4
Student demographics, preferences, values and interests are understood and communicated to employers5
Relationships with diverse students and student groups are cultivated6
Collaboration/partnerships exist across campus units that engage with employers7
Partnerships with internal units (faculties, student services, alumni office, etc.) are developed to support employer-student connections8

Performance

7. Team -36 40
 
Employers’ campus recruiting processes, timelines, and challenges are clearly understood by team members9
Employer relations team members have the right credentials, skills and competencies to do their jobs effectively10
Training and development opportunities are available to enhance team member’s knowledge and skills9
Employer relations unit has sufficient capacity to deliver supports to employer, student, campus partner stakeholders8
8. Mechanics -18 30
 
Employer relations processes are clearly documented, easily repeated and maximize productivity7
Employer relations team has the tools and resources required to be successful6
Appropriate software (CRM, job posting, event management, etc.) is available and optimized to support employer relations5
9. Metrics -10 40
 
Employer programs, events and services are regularly measured, benchmarked and evaluated4
Employer partnership activities are measured and evaluated3
Input from leadership is systematically sought and acted upon2
Objective, confidential feedback is regularly collected from employers and acted upon1